Privacy Policy

PLAYMODE LLC

Last Updated: March 12, 2026

When you visit or use our Website, your information is controlled by PLAYMODE LLC (“Company,” “we,” or “us”).  We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (this “Policy”).  Please read this Policy carefully to understand our policies and practices for collecting, using, maintaining, protecting, and disclosing your information.  If you do not agree with our policies and practices, your choice is not visit, access, use, or otherwise engage (collectively, “interact”) with us.  By interacting with our Website or otherwise contacting us, you agree to this Policy.

This Policy describes the types of information we may collect from you or that you may provide when you:

  • Interact with the Website playmodeofficial.com (our “Website”).
  • Email or otherwise communicate with us, including through our social media pages (your “Communications”).
  • Interact with our pages or accounts on social media platforms (our “Social Media”), including when you view or click on posts or links.

Our Website, together with the content, products, and services we provide, are collectively referred to herein as our “Services”.

This Policy does not cover information collected by third parties.  For example, if you click on a link on our Website that takes you to another site, any data collected on that third-party site is not covered by this Policy unless explicitly mentioned.  The information we collect is governed by this Policy, while the information collected by the third party is subject to their privacy practices.  Privacy choices you make on a third-party site or platform will not apply to our use of the information we have collected.  We are not responsible for third parties’ privacy practices and encourage you to be aware when you leave our Website and to read the privacy policies of other sites that may collect your information.

We may provide additional data privacy notices specific to certain practices or regions.  Those terms are to be read in conjunction with this Policy.  This Policy may change from time to time (see Changes to Our Privacy Policy).  Your continued interaction with our Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age.  No one under age 18 is permitted to provide any information on our Website.  We do not knowingly collect information from children under 18.  If you are under 18, do not use or provide any information on our Website.  Do not provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.  If we learn we have collected or received personally identifiable information from a child under 18, we will delete that information.  If you believe we might have any personally identifiable information from or about a child under 18, please contact us at hello@playmodeofficial.com.

Types of Information We Collect

We collect two basic types of information:

  • Information that identifies (whether directly or indirectly) a particular individual, such as your name and email address (“Personal Information”); and
  • Information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual (“Anonymous Information”).  When Anonymous Information is directly or indirectly associated with Personal Information, the resulting information is also treated as Personal Information.

We may use Personal Information and Anonymous Information to create a third type of information: information about groups or categories of individuals, which does not identify and cannot reasonably be used to identify an individual (“Aggregated Information”).

In particular, we collect the following categories of data:

  • Contact information you provide when you request information or otherwise contact us, such as your name and email address.
  • Transaction information you provide when you request information, contact us, or purchase, return, request, or exchange a product or service from us, such as your postal address and telephone number.  Please note your payment information is processed through a third party that is not shared with us.
  • Activity, usage, viewing, technical, and device data when you visit our Website.  This includes Aggregated Information about the content that is viewed and how often visitors use our Website.  We may obtain this information from a third party, such as a site or platform provider.

How We Collect Your Information

We may collect information from you in the following ways:

  • Directly From You.  We collect information you provide to us when you request information from us or otherwise interact with us using one or more devices.  You may provide information in a variety of ways, including by typing or using voice commands.
  • Through Automatic Technologies.  We collect information through analytics tools when you visit our Website and social media pages.  Please see Automatic Technologies We Use for further information and Your Controls and Choices for how to make choices with respect to such data collection.
  • From Third Parties Service Providers.  We acquire information from other third parties to update or supplement the information you provided, or we collected automatically.  Applicable law may require that you authorize the third party to share you information with us before we can acquire it.
  • From Social Media.  When you engage with our content on social media platforms, we may collect information such as your social media handle and public profile information, including your friend list if your profile is public.  Interactions on our posts do not provide us access to your email address, real name, browsing history, or preferences.

Automatic Technologies We Use

The technologies we use to automatically collect your information when you interact with our Website include:

  • Cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting, you may be unable to access certain parts of our Website.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Analytics.  We collect analytics information from our web server and Google Analytics.  This includes information such as how many users visit our Website and what pages they visit when they do so.  We use the information we get from analytics tools only to improve our Services, and do not combine the information collected with Personal Information.

We use the following third-party tracking tools in connection with our Website:

  • Google Analytics.  Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Website.  The cookie cannot be used by anyone but Google.  We do not control Google’s tracking technologies or how Google may use them.  Google’s ability to use and share information collected by Google Analytics about your visits to our Website is restricted by Google Analytics’ Terms of Use and Google’s Privacy Policy.  If you have any questions about how Google Analytics uses your information, please contract Google directly.  For more information on how to opt-out of Google Analytics, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

Consistent with applicable law and choices and controls that may be available to you, we may use information collected from you, or from devices associated with you to:

  • Present our Website and its contents to you.
  • Provide you with the experiences you request, view, or engage with.
  • Send you information or request feedback about features on our Website and changes to our policies.
  • Operate, understand, optimize, develop, or improve our Services and operations, including by using survey research and analytics tools.
  • Detect, investigate, and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal.
  • Fulfill the purpose for which you provided the information, or any other purpose described at the time of collection, or for another purpose with your consent.

How We Share Your Information

We will not share your Personal Information with a third party except in limited circumstances, including:

  • When we work with service providers performing services on our behalf; however, these companies are prohibited from using your Personal Information for purposes other than those requested by us or required by law.  This includes sharing your:
  • Contact information with our web hosting providers to ensure the proper functioning of our Website.
  • Activity, usage, viewing, technical, and device data with Google Analytics to understand how you interact with our Website, and with our web hosting provider to ensure the proper functioning of our Website.
  • When we share your Personal Information with third parties in connection with the sale of a business, to enforce our Terms of Service, to ensure the safety and security of our users, customers, employees, or other third parties, to protect our rights and property and the rights and property of our users, customers, employees, or other third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law.

Please note that, except as otherwise stated above, once we share your Personal Information with another company in the above circumstances, the information received by the other company is controlled by that company and becomes subject to its privacy practices.

Your Controls and Choices

In accordance with applicable law, your controls and choices may include:

  • Requesting access to the Personal Information we hold about you and that we amend or delete it.
  • Opting out of Google Analytics by following Google’s instructions at https://tools.google.com/dlpage/gaoptout.  

You may exercise these controls and choices in various ways, including as outlined above, by emailing hello@playmodeofficial.com, or by following instructions provided in communications sent to you.  We may not accommodate a request if we believe the request would violate any law or legal requirement or cause the information to be incorrect.

Please be aware that if you do not allow us to collect Personal Information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences.  If you have questions about the specific Personal Information about you that we process or retain, and your rights regarding that Personal Information, please contact us at hello@playmodeofficial.com.

Data Security, Integrity, and Retention

The security, integrity, and confidentiality of your information are very important to us.  We have implemented technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, disclosure, use, and modification.  We regularly review our security procedures to consider appropriate new technology and methods.  Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.  We retain your Personal Information for the length of time needed to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Changes to this Policy

From time to time, we may change this Policy to accommodate new technologies, industry practices, regulatory requirements, or for other purposes.  We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent.  Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our Website, or by other means, consistent with applicable law.

Comments and Questions

If you have a comment or question about this Policy, please contact us at hello@playmodeofficial.com.

Your State Privacy Rights

Certain states have consumer privacy laws that provide their residents with additional rights regarding our use of their personal information.  Our Company does not currently meet the thresholds to be subject to any state consumer privacy laws.  We do not currently sell data triggering Nevada’s Senate Bill 2020 privacy law opt-out requirements.  However, if you have questions or requests regarding your data, you may contact us at hello@playmodeofficial.com.